When using the face mode or body mode , do not use the device over makeup.
Depending on the type of foundation, the device may become discolored.
For the face, use after cleansing or washing, and for the body, use after washing with soap.
Make sure your skin is well moisturized with gel or lotion before use.
When using the skin mode, you can use it over makeup, with lotion applied, or directly on bare skin.
After using the product over makeup, wipe the rollers carefully with a soft, dry cloth.
No, you cannot. Doing so may cause discoloration, deterioration, or damage to the product.
When using the face mode or body mode , do not use the device over clothing.
When using the skin mode , you can use it over clothing.
We recommend rolling the product slowly and gently across your face. Overly quick, vigorous or aggressive movements can harm your skin.
Begin using EMS at a low setting (Level 1) when starting out. Once you become accustomed to it, gradually increase the level.
No, it's not waterproof.
Do not use it around water, in the bath, or in other very humid places. Do not submerge it in water.
Doing so may cause electric shocks, injuries, or damage to the product.
You can also use gels or lotions from other brands, but avoid using the device on areas where oil-based products such as oil serums have been applied. Doing so may reduce the EMS stimulation.
We recommend using ReFa SMOOTH GEL for optimal results.
We do not recommend using water or purified water. Because it evaporates quickly, it may draw moisture from the skin as they evaporate, potentially causing dryness.
When using face mode or body mode , make sure that your skin is well moisturized with gel or lotion before use. If your skin lacks moisture, you may feel less stimulation, or electrical stimulation may concentrate in certain areas, potentially causing intense pain.
When using skin mode , you can use it directly on bare skin without applying gel or lotion.
Yes, this product can be carried on an airplane. However, not all airlines and airports have the same carry-on polices. If you have any concerns, we recommend checking with the airline or airport security in advance.
People who have had allergic reactions to metal jewelry should not use this product. If you have had allergic reactions to metals other than precious metals, we recommend consulting a dermatologist before use. After getting your doctor's permission to use the product, try it on an inconspicuous area to confirm that no abnormal reaction occurs. If your skin does not react negatively, you may continue to use it.
Please do not use this product during the early stages of pregnancy or immediately after childbirth. Ask your doctor when your skin is at its most sensitive (e.g., while breastfeeding or during menstruation), and avoid using this product during those times.
In cases of atopic dermatitis, allergic reactions to the product may vary from one person to another. Please consult your dermatologist before use.