Avoid using it two days in a row. So, wait at least a day before using it again.
Use it once a day for up to 6 minutes (up to 3 minutes per half of your face).
Don't use it on skin that has makeup on it.
When you use it, cleanse and wash your face first, then get the skin ready with a moisturizer, etc.
This product is not waterproof. Never use this product in a bathroom. Use in a bathroom may cause electrical shock or failure.
You can take it onto an airplane.
In DERMA HEAT mode, it cools at the same time as emitting radio frequency waves.
Consequently, depending on factors like which part of the body you use it on and how fast you move it, it'll feel cool on the skin.
This doesn't mean it's faulty, so it's fine to carry on using it.
The device can be used with AC 100-240V outlets, but that does not necessarily mean it can be used in all countries and regions. Voltages and plug shapes may vary from region to region, even within the same country. When traveling abroad, please consult with your hotel(s) and/or travel agent beforehand.
In the event of product failure or damage resulting from use outside of the region or country of purchase, repairs will not be free of charge – even during the warranty period.
It turns off automatically when each mode has finished or if it hasn't detected any skin for 3 minutes.
Only use it on the parts of your face, neck, and décolleté that the instruction manual and Quick Guide say you can.
Note: Use it on the inside of your arm only when you want to test it beforehand.
No, you can't. Always apply the dedicated gel, etc. before using it.
Otherwise, it might not detect your skin properly. Applying the dedicated gel, etc. will also make it easier to move it over your skin.
You can, but using other companies' gel-type products might make the warmth harder to feel.
We recommend using the dedicated gel below.
ReFa SMOOTH GEL
Yes, it makes sounds to tell you when it's switching modes, when it hasn't detected any skin, and when it's done half of your face.
Quick Guide (Japanese Only)
Electrode head:
Wipe the gel off with a soft cloth after every use.
When doing so, be careful that gel doesn't get in the intake and exhaust vents.
Don't wash the electrode head with water.
Main unit's surface, etc.:
If the main unit's surface is just a little dirty, wipe it off with a soft, dry cloth as and when.
If it's very dirty, clean it by following the steps below.
