Yes, you can use this product every day – as often as you like.
We recommend using this product for about one minute at a time on each part of the face.
Yes, this product can be used over makeup. When you're done, use the included cleaning cloth to wipe any makeup residue off the rollers.
Do not use the ReFa DOUBLE RAY (Red) over makeup. Doing so may cause your foundation and/or the rollers to turn black.
No, you cannot. Doing so may cause discoloration or abrasion of your skin.
We recommend using it after applying other skincare products. When you're done, use the included cleaning cloth to wipe off any lotion or cream residue.
We recommend rolling the product slowly and gently across your face. Overly quick, vigorous or aggressive movements can harm your skin.
No, you cannot. Doing so may cause discoloration, deterioration or other damage to the product.
Yes, this product can be carried on an airplane. However, not all airlines and airports have the same carry‐on polices. If you have any concerns, we recommend checking with the airline or airport security in advance.
The solar panel embedded in the product uses available light to generate microcurrent*.
It does not serve a charging or storage function. Please use in a well‐lit environment.
*Microcurrent is akin to an extremely mild biological electrical current. You will not feel any stinging or tingling sensation.
Due to the structure of the product, there will be some slight rattling or uneven rotation between the rollers. However, if you feel that there is something wrong during use, please contact to the local agent where you bought, or the customer service centere at MTG Co., Ltd.
■ How to clean the product
Do not use thinners, benzine, alcohol or other solvents on the product. Doing so may cause deformation, cracks or other damage.
Note: Be careful not to push too hard on the arms of the device when cleaning it. Doing so may damage the product or cause it to malfunction.
(1) Wipe off fingerprints and smudges with the cleaning cloth.
If it is very dirty:
(1) Wash the device with water.
Wash the product with warm or lukewarm water (approx. 35℃). If it is still dirty, wipe it with a cloth that has been soaked in mild cleaning fluid and wrung out well before rinsing the product off with water.
(2) Hold the device vertically and shake out any water remaining inside.
Water may leak from the gaps between the rollers and the body, but this does not constitute a product malfunction or failure.
(3) Wipe off the device.
Do so with a soft cloth that will not leave scratches. Do not use polishing cloths designed for precious metal, abrasive cloths, or wet wipes that contain alcohol.
(4) Place the device on its stand and let it dry in a well-ventilated, shady place.
・ The stand should be placed atop a flat, stable surface.
・ When you place the device on the stand, the ReFa logo on the handle should be facing downward.
・ Place the rollers in the indentations on the stand. Do not place the product on the stand in a misaligned position.
■ How to clean the stand
Wash the stand with warm or lukewarm water (approx. 35℃). The stand should be wiped off and dried in the same way as the product.
With both hands, spread the arms of the device slightly, and place the rollers on your cheeks or jawline. Doing so will allow you to use the product more easily.
Begin by using the roller slowly and gently – remaining mindful of how much force you are using – and keep an eye on the condition of your skin. Using too much force could hurt your skin and/or damage the product.
People who have had allergic reactions to metal jewelry should not use this product. If you have had allergic reactions to metals other than precious metals, we recommend consulting a dermatologist before use. After getting your doctor's permission to use the product, try it on an inconspicuous area to confirm that no abnormal reaction occurs. If your skin does not react negatively, you may continue to use it.
Please do not use these products during the early stages of pregnancy or immediately after childbirth. Ask your doctor when your skin is at its most sensitive (e.g., while breastfeeding or during menstruation), and avoid using these products during those times.
In cases of atopic dermatitis, allergic reactions to the product may vary from one person to another. Please consult your dermatologist before use.
This product is exclusively intended for use on the face. Do not use it on any part of your body other than your face. Do not use this product on mucous membranes (including on or around the genitals), injured areas, areas with inflamed skin, or areas with any skin problems, including sunburn.