A.You can use it every day, but you should not use it more than about 8 minutes a day.
Q.Can I use this product on my skin and lips without applying any skin care products to them?
A.Yes, you can.
Q.Is it alright to use this product in a bathroom?
A.This product is not waterproof. Never use this product in a bathroom. Use in a bathroom may cause electrical shock or failure.
Q.Can this product be carried on an airplane?
A.Yes, this product can be carried on an airplane. However, not all airlines and airports have the same carry-on polices. If you have any concerns, we recommend checking with the airline or airport security in advance.
Q.How long does it take for the device to be fully charged?
A.3.5 hours. When the device is fully charged, pull out the charger and store it.
Q.Can I use the product while it's being charged?
A.No, you can't. The device won't turn on while it's being charged.
Q.The LED lights up when the head cap is removed.
A.The head cap may hit the power button when removed, and as a result, the LED may light up. Be careful not to press the power button with the head cap.
Q.How long does it take to warm up?
A.It'll start to feel warm about 30 seconds after you turn it on.
Q.It seems to take a long time until it warms up.
A.Charge the device if it is low. It may also take time until it warms up when at an ambient temperature below 15°C. Use in a location with an ambient temperature of 15°C or above.
Q.Why canʼt I use this product while wearing gloves?
A.The main unit has a hand-held electrode on its back side and a weak current (microcurrent) flows when a bare hand touches it. Always grip the hand-held electrode firmly with a bare hand during use.
Q.Does it turn off automatically?
A.The power will turn off automatically after it's been on for 2 minutes.
Q.Can I adjust the temperature?
A.No, you can't. It's set to an effective temperature by default.