Q.
Can I use it right away after purchase?
A.
The battery is low when you first purchase the iron. Please use the product after fully charging the battery.
Q.
Is it OK to take the iron out on the go?
A.
Yes, there is no problem with doing so. Be sure to put the cap on when you take it on the go.
Q.
Can I use the device in other countries?
A.
Yes, you can.
1) Use a charged mobile battery to charge it.
2) If you have a transformer that's an AC adapter with a USB Type-C output and complies with your overseas destination's power conditions (the country's regulations, voltages, frequencies, plug shapes, etc.), you can also use that to charge it in an outlet.
Voltages and plug shapes may vary depending on the region, even in the same country. So, when traveling abroad, check with the local hotel and travel agency beforehand.
Q.
Can I put the cap on while the iron is still hot?
A.
Let the iron cool down after use before you put the cap on.
Q.
There is a gap between the iron's plates, and it doesn't close completely.
A.
This iron is designed to prevent damage to the hair by adjusting the gap between the plates.
Therefore, the force may feel weak when running the iron through hair, but this doesn't mean it's broken.
Q.
Can I use it on wet hair?
A.
Please use it on dry hair.
However, it's designed to minimize damage even when used on damp hair.
Q.
Can I use the device after getting my hair permed, bleached or colored?
A.
Your hair will be damaged after you get it permed，bleached or colored. Refrain from using the device for 3-4 days to avoid further damage.
Q.
Can I use the iron after applying hair styling products?
A.
You can use it with hair styling products that can be used with a hair iron.
Don't use any hair styling products that can't be used with a hair iron. Doing so may damage your hair.
Don't leave any hair styling products on the product. Please check the instruction manual to find out how to take care of it.
