Questions about ReFa BEAUTECH DRYER BX

• Q. Can I use the device in other countries?

  A. No, the device cannot be used in other countries. It is made exclusively for use in Japan.

• Q. Can this product be carried on an airplane?

  A. You can take it onto an airplane.

• Q. The device turns off by itself.

  A. The auto shut-off function may be activating. The power will turn off automatically if no buttons are pressed for 60 seconds or longer while in standby mode.

• Q. Can I adjust the temperature?

  A. The Double Sensing Program (automatic temperature adjustment function) controls the surface temperature of your hair to stay below approximately 50℃ when using the "SCALP" mode, and below approximately 60℃ when using the "MOIST" mode.

• Q. The sensing mode is unresponsive.

  A. Use a towel (preferably a dark color close to your hair color) and direct the warm air onto it to check if the sensing function is working correctly.
  
  [Steps to check]
  (1) Turn on the power and press the mode button to select the LOW mode.
  (2) Press the sensing button (SCALP, VOLUME UP, or MOIST to select any mode)
  (3) Hold the dryer about 5-10 cm away from the towel, and move it in a circular motion to heat a wide area.
  
  If the sensing indicator light changes from red to blue during the above process, the sensor is working correctly.
  
  If the warm and cool air does not switch automatically when using the sensing mode, please contact MTG Customer Support.

• Q. Can I store it with the power cord wrapped around it?

  A. Doing so could break the wiring, so please use the cord band that came with it.

• Q.Can I use the product on artificial hair extensions/wigs?

  A. [Artificial hair extensions]
  Please check with the hair extension salon.
  [Wigs]
  Do not use it on wigs, as the heat may degrade or deform them.

• Q. Can I use the product on my pet?

  A. Please refrain from using it on pets.

• Q. How long is the cord?

  A. It is approximately 2.5 meters long.

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